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google legal?

Recently came across the news (now some­what dated) that Google has now incor­por­ated some full-text legal decisions from the US into Google Scholar.

From the Offi­cial Google Blog:

Start­ing today, we’re enabling people every­where to find and read full text legal opin­ions from U.S. fed­eral and state dis­trict, appel­late and supreme courts using Google Scholar. You can find these opin­ions by search­ing for cases (like Planned Par­ent­hood v. Casey), or by top­ics (like deseg­reg­a­tion) or other quer­ies that you are inter­ested in. For example, go to Google Scholar, click on the “Legal opin­ions and journ­als” radio but­ton, and try the query sep­ar­ate but equal. Your search res­ults will include links to cases famil­iar to many of us in the U.S. such as Plessy v. Fer­guson and Brown v. Board of Edu­ca­tion, which explore the accep­t­ablity of “sep­ar­ate but equal” facil­it­ies for cit­izens at two dif­fer­ent points in the his­tory of the U.S. But your res­ults will also include opin­ions from cases that you might be less famil­iar with, but which have played an import­ant role.

Per­haps not sur­pris­ingly, the announce­ment seems to sug­gest less an emphasis on tar­get­ing law­yers as the primary audi­ence, but rather the gen­eral pub­lic. In fact, in a recent ABA Journal art­icle, Google’s rep­res­ent­at­ive even sug­ges­ted that Google wouldn’t be of much value to lawyers:

Google, mean­while, is not try­ing to com­pete with the likes of West, Lex­is­Nexis, Bloomberg, Fast­case or any other com­mer­cial legal research com­pany, says law­yer Rick Klau, a pro­ject man­ager at Google who helped build the Scholar database.

“There is no attempt to slay any­one here,” Klau says. “Google’s mis­sion is to organ­ize the world’s inform­a­tion and make it use­ful. This was a col­lec­tion of con­tent that was not access­ible and well-organized.” He says Google Scholar was designed to make the inform­a­tion access­ible for ordin­ary cit­izens. The com­pany has no cur­rent plans to do more with the inform­a­tion than what is already available.

Google’s data­base allows users to search its con­tent against any words, con­cepts or cita­tions and will pull up opin­ions related to the searcher’s query. The res­ults are ranked by rel­ev­ance. Cita­tions in the opin­ions are hyper­linked to other opin­ions. The res­ults also provide links to other Google data­bases, such as books and law reviews, to help search­ers get context.

But Google Scholar does not provide any sort of sys­tem to check the valid­ity of the case, nor does it offer any type of tax­onomy of the case.

Klau goes so far as to ques­tion the value of Google Scholar to prac­ti­cing law­yers: “The two primary for-pay ser­vices provide tre­mend­ous value to their users and help you bet­ter under­stand and con­sume inform­a­tion, like whether an opin­ion is still valid. Those are things that prac­ti­tion­ers rely on and will con­tinue to rely on.”

Des­pite Klau’s prot­est­a­tions, oth­ers in the legal inform­a­tion sec­tor are watch­ing Google. “You are always very con­scious of what Google is doing because the com­pany has immense resources avail­able,” says War­wick of Thom­son Reuters.

That same art­icle also describes how Lex­is­Nexis and West­law, the two Microsofts of the legal inform­a­tion industry, will be imple­ment­ing sweep­ing changes in their ser­vices. I ima­gine those changes were promp­ted less by Google’s foray into the legal inform­a­tion industry and more by the entrance of Bloomberg into the mar­ket, and the desire to cap­ture a greater share of what seems to be a shrink­ing market.

In any event, Google isn’t really rein­vent­ing any­thing here but rather mak­ing it a bit more con­veni­ent to access and use — appar­ently all of this mater­ial had pre­vi­ously been avail­able on vari­ous court and other web sites. Google’s value add was to con­sol­id­ate it all and make it easier to search and use.

Too bad. It would have been inter­est­ing to see Google shake things up a bit in the legal inform­a­tion industry (or for that mat­ter the inform­a­tion industry more gen­er­ally). Then again, you never know…

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love (and professional practice) means never having to say you’re sorry

On that note, apo­lo­gies to my loyal read­ers whom I’ve for­saken for quite some time now. I’ve recently transitioned to another firm which always entails a fair bit of work. At least I can rest assured that now can rest assured that no one will sue me for apo­lo­giz­ing, as Ontario passed into law last year the Apo­logy Act, 2009.

Laws gov­ern­ing apo­lo­gies are not the usual sub­ject mat­ter of this blog, but I thought it might be of some interest.

I’ve always inclined to apo­lo­gize, not with any intent what­so­ever of admit­ting fault, liab­il­ity or wrong­do­ing, but rather as a ques­tion of polite and well-mannered. How­ever, before the pas­sage of this act, say­ing your sorry could lead to the very unfor­tu­nate res­ult of being con­strued as the former. Even apart from the legal rami­fic­a­tions, I recall a few years ago some advice one of my col­leagues (who I respec­ted very much gave me), which was never to apo­lo­gize in the course of nego­ti­ations, for any­thing, as it could be inter­preted as a sign of weakness.

While I think the intro­duc­tion of this act is a good thing, it seems to me to be rather unfor­tu­nate that the law and soci­ety gen­er­ally have led to a situ­ation where a stat­ute must be enacted so that people can apo­lo­gize to each other without fear of recrim­in­a­tion. As a law­yer, I under­stand why pro­fes­sion­als should be advised not to apo­lo­gize, but as a human being, I find it very unfor­tu­nate (and non-intuitive) that the law has evolved to equate (or at least run the risk of equat­ing) an expres­sion of sor­row with an admis­sion of liab­il­ity.  If a patient dies on the oper­at­ing table due to no fault of the doc­tor per­form­ing the sur­gery, it would non­ethe­less seem per­fectly human to me that the doc­tor would feel some sense of remorse or sor­row. In fact I’d prob­ably find it some­what dis­turb­ing if he or she didn’t. Express­ing that sor­row would, to me, also seem to be a nat­ural exten­sion of that — not because of a desire to admit fault or liab­il­ity, but because it is a nat­ural exten­sion for those that feel sor­row for the loss of a life and have some reas­on­able meas­ure of empathy or compassion.

In any event, that’s just my $0.02 on the mat­ter. It’s also per­haps worth men­tion­ing that the Act doesn’t quite give you carte blanche to apo­lo­gize — there are a num­ber of excep­tions, such as traffic viol­a­tions or testi­fy­ing at civil pro­ceed­ings (PDF).

Sorry!

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love is forever. copyright, not so much

Most folks who have a sig­ni­fic­ant stake in copy­righted works prob­ably will have already known about this years ago, but this story in Wired high­lights the poten­tial cul­tural impact of copy­right ter­min­a­tion in the US. A brief excerpt:

The Copy­right Act includes two sets of rules for how this works. If an artist or author sold a copy­right before 1978 (Sec­tion 304), they or their heirs can take it back 56 years later. If the artist or author sold the copy­right dur­ing or after 1978 (Sec­tion 203), they can ter­min­ate that grant after 35 years. Assum­ing all the proper paper­work gets done in time, record labels could lose sound record­ing copy­rights they bought in 1978 start­ing in 2013, 1979 in 2014, and so on. For 1953-and-earlier music, grants can already be terminated.

The Eagles plan to file grant ter­min­a­tion notices by the end of the year, accord­ing to Law.com. “It’s going to hap­pen,” said Eve­line. “Just think of what the Eagles are doing when they get back their whole cata­log. They don’t need a record com­pany now…. You’ll be able to go to Eaglesband.com (updated) and get all their songs. They’re going to do it; it’s com­ing up.”

This isn’t just about music. “It’s every type of copy­right,” said Bern­stein. “It doesn’t dis­tin­guish between the types of copyright.”

The only excep­tions, he said, are deriv­at­ive works such as movies based on nov­els that include cer­tain music in their soundtracks, because Con­gress decided it was unfair to ask pub­lish­ers to give those licenses back to artists and authors.

This has already taken place for a num­ber of high-profile works, such as those of Jack Kirby (who cre­ated or co-created a whole host of well-known comic char­ac­ters for Mar­vel, such as X-Men and the Fant­astic Four), Joel Shuster (Super­man) and John Steinbeck.

Although the focus has been primar­ily on artistic works to date, it will be inter­est­ing to see what impact this might have on soft­ware authored in that same time frame by non-employees of soft­ware com­pan­ies. Per­haps in this regard the (usu­ally) rel­at­ively short lifespan of soft­ware due to tech­no­lo­gical obsol­es­cence is a bless­ing. So far, I’ve not come across any news regard­ing ter­min­a­tion notices related to soft­ware. I don’t expect to, either, though do admit I’m curi­ous as to the pos­sible size of the risk.

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copyright infringement and irony

Inter­est­ing art­icle in Wired about a law­suit against Scribd, the doc­u­ment host­ing ser­vice. The nub:

The novel law­suit, filed by a children’s author in Texas last Fri­day, main­tains that Scribd unlaw­fully cop­ies the text of books and other pub­lic­a­tions to com­pare new uploads against the copy­righted work and to block those files from its server.

Without get­ting too much into the details, Scribd’s defence is that they are using the source mater­i­als in ques­tion to ensure that its ser­vices are not used to infringe copy­right in those source materials.

Details aside, Camara spec­u­lated that Scribd is likely to license its fil­ter­ing tech­no­logy that includes an undis­closed num­ber of digital fin­ger­prin­ted works. That such fil­ters are good for copy­right own­ers is beside the point, he said.

“In a couple of years of devel­op­ing this, Scribd might turn around and license it,” he said. “The profits gen­er­ated from that should be shared.”

Illus­trates, some­what iron­ic­ally, the dangers fraught with attempt­ing to police infringe­ment, rather than tak­ing a more pass­ive approach. Not that that is without risk either.

A copy of the claim can be found on Scribd.

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norwich orders, part ii (an editorial of sorts)

<rant>

I was a bit sur­prised to find this art­icle that covered the court orders that had required Google to dis­close inform­a­tion on some Gmail users and the sub­sequent orders in Canada against cer­tain Cana­dian ISPs, which was the sub­ject of a pre­vi­ous post. The long and short of it is that the author con­siders Nor­wich orders to be some sort of grave, grave intru­sion on pri­vacy rights and per­sonal liberty. Hence, this dire warn­ing at the end of the article:

No mat­ter how many pre­cau­tions we take to remain private or cloak our iden­tity, the author­it­ies and other poten­tial lit­ig­ants usu­ally have little dif­fi­culty obtain­ing this con­tent. And they do it not by nefar­i­ous mean like hack­ing, but through our very own court system.

Inter­net users every­where would do well to take heed. Your emails — and maybe even your Google searches — could be one sub­poena away from the pry­ing eyes of fed­eral author­it­ies, not to men­tion private litigants.

Why am I sur­prised? Because it seems to lack the most basic under­stand­ing of the legal sys­tem. I won’t get into all the details of the work­ings of Nor­wich orders — the ori­ginal art­icle by Omar Ha-Redeye that I had pre­vi­ously men­tioned does a very good job at that, and I would cer­tainly com­mend it to the author of this art­icle so he may per­haps gain some insight.

The fact of the mat­ter is that no, your pri­vacy rights and right to anonym­ity have not sud­denly dis­ap­peared alto­gether. How­ever, as with all rights there are lim­it­a­tions. Thus, while U.S. cit­izens have the right to bear arms, they do not have the right to shoot people. If someone were to do that, they should reas­on­ably expect their gun (and likely their liberty) to be taken away. Sim­il­arly, if someone uses their right to anonym­ity in an attempt to com­mit a crime or harm someone else, they should reas­on­ably expect that right of anonym­ity to be taken away — at least to the extent it relates to the crime.

Remark­ably, the author seems to sug­gest that the use of “sub­poenas” (pre­sum­ably he meant to refer to the Nor­wich orders) are almost the equi­val­ent of, say, park­ing tick­ets, that the author­it­ies or lit­ig­ants can simply write up  if and when they choose to stomp on someone’s per­sonal liber­ties for no good reason. What an unfor­tu­nate mis­per­cep­tion of the legal sys­tem. The very reason why someone must go to the courts to obtain such as order is to ensure that the interests of the parties involved are bal­anced and safe­guarded. If someone seek­ing the order does not have a reas­on­able and valid basis for doing so, it is likely that the order would not issue.

Regard­ing pro­cess, he cites Eric Gold­man:

“People need to know that very little inform­a­tion that they give or make avail­able to third parties [like Google] is unavail­able to the gov­ern­ment or private lit­ig­ants,” says Eric Gold­man, dir­ector of the High Tech Law Insti­tute at Santa Clara Uni­ver­sity School of Law. “I think most people are sur­prised at how rel­at­ively easy it is for the gov­ern­ment and private lit­ig­ants to obtain ‘their’ information.”

I can’t speak to the pro­cess in the U.S. or what Mr. Gold­man con­siders to be “rel­at­ively easy”. What I can say is that in Canada there is reas­on­able due pro­cess and con­sid­er­a­tion before such orders are issued. Just to cite one part of Mr. Redeye’s article:

A Nor­wich order is a pre-action dis­cov­ery mech­an­ism that is described by Spence J. in Iso­fo­ton S.A. v. The Toronto-Dominion Bank,

Requests for Nor­wich relief are largely unfa­mil­iar to Cana­dian courts.  A Nor­wich order essen­tially com­pels a third party to provide the applic­ant with inform­a­tion where the applic­ant believes it has been wronged and needs the third party’s assist­ance to determ­ine the cir­cum­stances of the wrong­do­ing and allow the applic­ant to pur­sue its legal remedies.

The 5 ele­ments iden­ti­fied in this case for grant­ing such an order include:

(i) Whether the applic­ant has provided evid­ence suf­fi­cient to raise a valid, bona fide or reas­on­able claim;
(ii) Whether the applic­ant has estab­lished a rela­tion­ship with the third party from whom the inform­a­tion is sought such that it estab­lishes that the third party is some­how involved in the acts com­plained of;
(iii) Whether the third party is the only prac­tic­able source of the inform­a­tion avail­able;
(iv) Whether the third party can be indem­ni­fied for costs to which the third party may be exposed because of the dis­clos­ure, some [author­it­ies] refer to the asso­ci­ated expenses of com­ply­ing with the orders, while oth­ers speak of dam­ages; and
(v) Whether the interests of justice favour the obtain­ing of dis­clos­ure.
[emphasis added]

The pri­vacy interests of the alleged wrong­doer were over­come by the last ele­ment, the interests of justice, because of the applicant’s equit­able right to inform­a­tion.  Spence J. poin­ted to Alberta v. Leahy and Bankers Trust Orders (from Bankers Trust Co. v. Sha­pira) indic­at­ing that court orders can over­ride con­fid­en­tial inform­a­tion, even for fin­an­cial records, and Glaxo-Wellcome PLC v. M.N.R. that the pri­vacy interests of alleged wrong­do­ers is some­what diminished.

Per­haps its just me, but this doesn’t sound par­tic­u­larly easy.

Of course, as with most things, the legal sys­tem is cer­tainly not per­fect, and there may well be instances where abuses might occur, or wrong decisions might be made by the courts where the scales of justice tip a bit. But to point at the sky and say it’s fall­ing because of this case seems to me to be some­what pre­ma­ture, to say the least.

Or at very least, as far as pri­vacy con­cerns go, con­sider focus­ing more on things like the NSA and TIA than the courts.

</rant>

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when not to use technology

I came across a link to a story where a South African com­pany was using hom­ing pigeons to trans­port data because it was faster than their broad­band connection:

Work­ers will attach a memory card con­tain­ing the data to bird’s leg and let nature take its course.

Experts believe the specially-trained 11-month-old pigeon will com­plete the flight in just 45 minutes — and at a frac­tion of the cost.

To send four giga­bytes of encryp­ted inform­a­tion takes around six hours on a good day. If we get bad weather and the ser­vice goes down then it can up to two days to get through.

If you’re curi­ous, doing the math on that works out to roughly 1.5 Mbps for the broad­band con­nec­tion and, if a 4GB card is used with the pigeon, just under 12 Mbps for the pigeon.

Of course, such a solu­tion isn’t without risk:

‘With mod­ern com­puter hack­ing, we’re con­fid­ent well-encrypted data attached to a pigeon is as secure as inform­a­tion sent down a phone line anyway.

‘There are other prob­lems, of course. Win­ston [the pigeon] is vul­ner­able to the weather and pred­at­ors such as hawks. Obvi­ously he will have to take his chances, but we’re con­fid­ent this sys­tem can work for us.’

Though the story is amus­ing, the point it rein­forces is I think a help­ful one — namely, that the use of par­tic­u­lar tech­no­logy might not neces­sar­ily be the best solu­tion to a busi­ness prob­lem. It may just be due to the area I work in, but I have seen instances where organ­iz­a­tions are so focused on the use of tech­no­logy (or in some cases a par­tic­u­lar type of tech­no­logy) that they don’t con­sider altern­at­ives that may achieve their goals bet­ter, cheaper or faster.

Cer­tainly not neces­sar­ily advoc­at­ing the wide­spread use of Pigeon­Nets, but the story is an amus­ing example of someone over­com­ing the law of the golden ham­mer.

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going to china? bringing technology? careful there…

This story in Wired serves as a good reminder that export con­trol laws, par­tic­u­larly U.S. export con­trol laws, do have teeth. In short: a retired US pro­fessor was sen­tenced to four years in jail for shar­ing his research with gradu­ate stu­dents in China. Appar­ently, the U.S. gov­ern­ment felt that the research he shared was restric­ted tech­nical data, dis­clos­ure of which would put U.S. national secur­ity at risk.

In this par­tic­u­lar case, the U.S. State Depart­ment had appar­ently warned him, but he dis­reg­arded the warn­ings and went ahead any­way. So, for most folks, it’s unlikely to be much of a risk, unless of course the State Depart­ment calls you up. That being said, if you are plan­ning to travel to and/or do busi­ness in China, Iran, etc., it might be a good idea to think about what you might not want to bring over with you on your laptop, par­tic­u­larly if you will be present­ing any of it to cit­izens of those coun­tries or leav­ing any­thing there.

Unfor­tu­nately, export con­trols are not exactly straight­for­ward, par­tic­u­larly those deal­ing with the type of things you can’t export. In Canada, this is par­tic­u­larly the for the what’s described as “dual-use” group. This group describes things that aren’t neces­sar­ily used for sens­it­ive pur­poses, but could be, hence the “dual-use” moniker.

Just as an example, take a look at Cat­egory 5 — Part 2 of the Cana­dian Export Con­trol List, which deals with cryp­to­graphic tech­no­logy. Not exactly an easy read. Though thank­fully over the years they have put in some com­mon sense carve-outs. You’ll find them in the tiny, tiny notes at the begin­ning and end. Then there’s the U.S. Export Admin­is­tra­tion Reg­u­la­tions, which makes the Cana­dian require­ments look com­par­at­ively straightforward.

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anonymous e-mailers, forum posters, meet norwich orders

A very nice sum­mary of a recent Ontario case on Nor­wich orders by Omar Ha-Redeye in Slaw. Within the con­text of anonym­ous inter­net com­mu­nic­a­tions (anonym­ous e-mail accounts, forum post­ings, etc.), a Nor­wich order can be used to com­pel a ser­vice pro­vider (such as an ISP, a forum host or e-mail ser­vice pro­vider) to provide inform­a­tion on its cus­tomer in an attempt to identify the indi­vidual who has sent an e-mail or pos­ted a mes­sage that has given rise to a claim or poten­tial claim.

The case noted by Omar related to a defam­at­ory e-mail that was sent from an anonym­ous Gmail account. The per­son mak­ing the claim needed to take a few steps in order to attempt to identify the alleged wrong­doer. First, as it is pos­sible to open a Gmail account without sub­mit­ting full/accurate per­sonal inform­a­tion, he would have needed to obtain a Nor­wich order from Google. That order likely would have reques­ted from Google a list­ing of the IP addresses used to cre­ate and/or access the spe­cified Gmail account and the times at which they were used. Once the IP addresses were obtained, it would be easy to identify the ISPs or organ­iz­a­tions which were alloc­ated those addresses through a WHOIS or sim­ilar enquiry (gen­er­ally IP address alloc­a­tions are pub­lic inform­a­tion). IP addresses typ­ic­ally are not suf­fi­cient to identify a par­tic­u­lar indi­vidual since most (if not all) of them are alloc­ated to organ­iz­a­tions, who then either per­mit spe­cific com­puters within their organ­iz­a­tion to use them on a per­man­ent basis (static IP addresses), or alloc­ate them on a dynamic basis. In the case of most ISPs, they will main­tain a pool of IP addresses that are used as their cus­tom­ers switch on their com­puters and access their accounts, so that the address alloc­ated to any par­tic­u­lar cus­tomer may vary over time.

Con­sequently, one the wronged party had obtained the rel­ev­ant IP addresses and iden­ti­fied the ISPs, he would have needed to file a Nor­wich order against the ISPs to obtain inform­a­tion regard­ing the account hold­ers who had used the IP addresses at the indic­ated times. The ISP’s records would allow them to do this, as ISPs will usu­ally need to val­id­ate the iden­tity of their cus­tom­ers when they sign up. The case at hand involved this second step, and the wronged party was suc­cess­ful in hav­ing the Nor­wich order issued against the ISPs.

Nor­wich orders are very use­ful devices to help advance claims where a wrong­doer attempts to use the cloak of anonym­ity to pro­tect him or her­self from liab­il­ity. That being said, tech­no­logy being what it is, there are lim­its to what a Nor­wich order can do. For example, if a wrong­doer used cash-only web-cafes, free anonym­ous wifi con­nec­tions or, anonym­iz­a­tion prox­ies, IP spoof­ing or pir­ates third party wifi sig­nals or hacks into a third party com­puter, it may be more dif­fi­cult to suc­cess­fully identify the wrong­doer (though even in these cases it may not be impossible). Along sim­ilar lines, the defence of a claim by an indi­vidual whose inform­a­tion was obtained in such a man­ner could also assert that, although the account with the ISP was in his or her name, it wasn’t that indi­vidual who actu­ally ini­ti­ated the wrong­ful com­mu­nic­a­tion — e.g. shared ISP con­nec­tion with oth­ers or hacked com­puter or inter­net con­nec­tion. In short, while a Nor­wich order will provide use­ful inform­a­tion that will likely lead in the right dir­ec­tion to track down a wrong­doer, ulti­mately the only inform­a­tion it will provide is the link­age between an IP address used for wrong­do­ing and the account holder alloc­ated that IP address, and not neces­sar­ily the indi­vidual com­mit­ting the wrongdoing.

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depositing pictures into your bank account

Pic­tures of cheques, that is.

Brief blur from Giz­modo:

The bank’s VP tells The NY Times that once you hit the send but­ton, the deposit is made just like any other check — you won’t have to mail it in later, either. As everything will be handled elec­tron­ic­ally, the bank will sug­gest cus­tom­ers simply void the check before either fil­ing or dis­card­ing it.

Seems like a win-win idea. More con­veni­ence for cus­tom­ers. Lower costs for the bank.

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feld on directors meetings

Help­ful piece by Brad Feld on the char­ac­ter­ist­ics of effect­ive board meet­ings. A small excerpt:

What I mean by this is that most board meet­ings are 80% status updates, 10% strategy / issues, and 10% admin­is­tra­tion. I’m fine with the 10% admin­is­tra­tion, but the 80% / 10% split on status vs. strategy should be reversed. There are plenty of dif­fer­ent ways to organ­ize the “strategy” (I’m using “strategy” as short­hand for “for­ward look­ing dis­cus­sion”) and strategy includes a blend of short, medium, and long term issues, as well as plenty of “tac­tical stuff” (for those that think “strategy” is too spe­cific a word), but I ima­gine you get the idea.

He also sets out a detailed list of steps that con­trib­ute to suc­cess­ful meet­ings which cer­tainly is worth a read.

One sug­ges­tion in par­tic­u­lar that he echoed from Fred Wilson was that board meet­ings should be in per­son to be most effect­ive. I’d per­haps go a bit fur­ther than that — wherever pos­sible and where the issues to be dis­cussed war­rant the time and expense I always recom­mend that any meet­ings, dis­cus­sions, nego­ti­ations, etc. be done in per­son or altern­at­ively by video­con­fer­ence and only by tele­con­fer­ence as a last choice. I recall read­ing some­where in the past about stud­ies that have con­cluded that the vast major­ity of com­mu­nic­a­tion at such meet­ings are non-verbal in nature — ges­tures, expres­sions, body pos­i­tion, etc. In my exper­i­ence this is def­in­itely the case. And per­haps for this reason nego­ti­ations done face to face typ­ic­ally yield bet­ter res­ults — greater rela­tion­ship build­ing, fewer argu­ments and, gen­er­ally, more dip­lo­matic beha­viour. My own per­sonal the­ory on the lat­ter is that people are much less inclined to be rude, snarky, argu­ment­at­ive or simply impol­ite when meet­ing with someone face to face — it’s much easier to behave that way to a dis­em­bod­ied voice. In addi­tion to the fact that people are more likely to focus and less likely to “mul­ti­task” in face to face meet­ings than they are in teleconferences.

On a some­what related note, on sev­eral occa­sions where I have seen board minutes draf­ted by cli­ents, they have gone into a sig­ni­fic­ant amount of detail regard­ing what was dis­cussed, by whom, who agreed, who dis­agreed and so on — almost a blow by blow tran­script of the entire meet­ing. Not recom­men­ded. Minutes should be short and con­cise, not a com­plete record of the dis­cus­sion. A note that a dis­cus­sion occurred is suf­fi­cient. Of course, if a decision is made, then the res­ol­u­tion should be recor­ded, includ­ing those vot­ing in favour, against or abstain­ing. Con­sider pick­ing up a copy of Wainberg’s Com­pany Meet­ings, or ask your law­yer for sample minutes if you plan to record minutes your­self. You’ll likely be glad you did a few years down the road, when a small army of law­yers comes in to do due dili­gence before your major fin­an­cing, IPO or acquis­i­tion, and crawls through each and every sen­tence in your minute book.

(hat tip to @Rud­dockMH for point­ing me to the feld piece)

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