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feld on directors meetings

2009 August 6

Help­ful piece by Brad Feld on the char­ac­ter­ist­ics of effect­ive board meet­ings. A small excerpt:

What I mean by this is that most board meet­ings are 80% status updates, 10% strategy / issues, and 10% admin­is­tra­tion. I’m fine with the 10% admin­is­tra­tion, but the 80% / 10% split on status vs. strategy should be reversed. There are plenty of dif­fer­ent ways to organ­ize the “strategy” (I’m using “strategy” as short­hand for “for­ward look­ing dis­cus­sion”) and strategy includes a blend of short, medium, and long term issues, as well as plenty of “tac­tical stuff” (for those that think “strategy” is too spe­cific a word), but I ima­gine you get the idea.

He also sets out a detailed list of steps that con­trib­ute to suc­cess­ful meet­ings which cer­tainly is worth a read.

One sug­ges­tion in par­tic­u­lar that he echoed from Fred Wilson was that board meet­ings should be in per­son to be most effect­ive. I’d per­haps go a bit fur­ther than that — wherever pos­sible and where the issues to be dis­cussed war­rant the time and expense I always recom­mend that any meet­ings, dis­cus­sions, nego­ti­ations, etc. be done in per­son or altern­at­ively by video­con­fer­ence and only by tele­con­fer­ence as a last choice. I recall read­ing some­where in the past about stud­ies that have con­cluded that the vast major­ity of com­mu­nic­a­tion at such meet­ings are non-verbal in nature — ges­tures, expres­sions, body pos­i­tion, etc. In my exper­i­ence this is def­in­itely the case. And per­haps for this reason nego­ti­ations done face to face typ­ic­ally yield bet­ter res­ults — greater rela­tion­ship build­ing, fewer argu­ments and, gen­er­ally, more dip­lo­matic beha­viour. My own per­sonal the­ory on the lat­ter is that people are much less inclined to be rude, snarky, argu­ment­at­ive or simply impol­ite when meet­ing with someone face to face — it’s much easier to behave that way to a dis­em­bod­ied voice. In addi­tion to the fact that people are more likely to focus and less likely to “mul­ti­task” in face to face meet­ings than they are in teleconferences.

On a some­what related note, on sev­eral occa­sions where I have seen board minutes draf­ted by cli­ents, they have gone into a sig­ni­fic­ant amount of detail regard­ing what was dis­cussed, by whom, who agreed, who dis­agreed and so on — almost a blow by blow tran­script of the entire meet­ing. Not recom­men­ded. Minutes should be short and con­cise, not a com­plete record of the dis­cus­sion. A note that a dis­cus­sion occurred is suf­fi­cient. Of course, if a decision is made, then the res­ol­u­tion should be recor­ded, includ­ing those vot­ing in favour, against or abstain­ing. Con­sider pick­ing up a copy of Wainberg’s Com­pany Meet­ings, or ask your law­yer for sample minutes if you plan to record minutes your­self. You’ll likely be glad you did a few years down the road, when a small army of law­yers comes in to do due dili­gence before your major fin­an­cing, IPO or acquis­i­tion, and crawls through each and every sen­tence in your minute book.

(hat tip to @Rud­dockMH for point­ing me to the feld piece)

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